Featured Not resolved
1 comment

Do not buy from this company!My hot tub cover does not fit.

Too big! And the straps were not in the right place. When I called to complain, the guy I talked to must have been the owner. He was rude right off the bat, which lead to a heated exchange.

He claimed the cover was made to the specs of the original cover, and said I should drill new holes in the spa and attach the enclosed brackets If it was made to the manufacturers specs, why doesn't it fit?

I should have known not to buy a third party cover.Now I'm stuck with it.

I have attached a picture that shows the original cover (which fit perfectly) on top of the new cover.

This person wrote the review because of not as described at Spa Cover Buy Direct and attached a photo. Reviewer claimed that he or she wants Spa Cover Buy Direct to read this review and look into the issue (if any).

The most disappointing in user's experience was rude customer service. If you have a chance, please contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Spa Cover Buy Direct spa cover for you to read. This information may help you with your purchase decision.

Had an Experience with Spa Cover Buy Direct?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
South San Francisco, California, United States #1137205

People still have hot tubs?

You May Also Like

Pfister - Customer Care Review Pfister "Your customer service is the worst I've ever experienced. After sending the requested picture of our Price Pfister leaking faucet I heard nothing from you. Waited a week to call..." Read more CMP Bath And Spa - Multi Port Valves - HORRIBLE QUALITY!!! - Custom Molded Products CMP, LLC CMP Bath And Spa " Ordered several multi port valves from my local pool distributor. After 2 months, the parts finally came in for me to pick up. TERRIBLE delivery time from CMP to..." Read more Artesian Spas - Brand New Spa, no service, but lots of excuses Artesian Spas "Purewater Pools in Nepean Ontario sold us a Sundance tub 10 years ago. Sales and service was awesome. We "upgraded" as the Sundance was pretty worn out and this tub..." Read more Pioneer Family Pools - Poor service call Pioneer Family Pools "Recently had Pioneer pools to do tuck of liner for Inground pool. They managed to rip liner, then follow up with poor patch job. Next day Manager from London calls,..." Read more One World Van Lines - Had I known I would havve Run as fast as I could One World Van Lines "No interstate license at time of move. No proof of weight Cost increased over $1000 dollar Unlike the first report I would have been better off if they had cancelled...." Read more Hughes Federal Credit Union Ripped Me Off! Hughes Federal Credit Union "Account had $50 taken out for "INACTIVE DORMANT FEE" Without my knowledge or consent. I have been with this bank for over 10yr & never had this happen Account had..." Read more Skechers - Shoes didn't last Skechers "We got the the light up shoes for are son, who was so excited to have light up shoes.. after a almost 70 dollar price tag the shoes didn't even..." Read more Clay Cooley - Crooks Clay Cooley "I bought a car with them and they knew of my credit situation. I had a bankruptcy and they had the paperwork. They got me approved anyway, I signed for..." Read more