filters
state:
Show
city:
Show
category:
Show
product:
Show
Had a horrendous experience with Spa Cover Direct. Was told it was roughly a 3 week lead time. Below is an email is sent after several attempts to get accurate answers. Gave this company every opportunity to resolve and respond with no success. My spa cover finally...
Read more
1.7
I liked
  • Not a single thing
I didn't like
  • Endless lies from this company
#1057661
Reply to reviews
I ordered a spa cover for our Catalina Swim Spa. I ordered it with all the upgrades available. I wanted the spamate 624 with the extra foam and a taper, like the original had. They called and said they can't make it with the 624 but what they do is good. Well I got a...
Read more
#1050241
Reply to reviews
I ordered & received a spa cover from Spacoverbuydirect. After taking it out of the shipping box (which was in good condition), realized the cover had a tear in it. Emailed the company & was told by the owner to send pictures of the torn cover and the shipping box,...
Read more
1.3
I didn't like
  • Rude customer service
#956989
Reply to reviews
Cover fits, as ordered. The stitching has a couple spots where it is loose (the loops are actually not tight against the material). The stitching usually dies first from the UV from the sun so I'm going to try the 303 Aerospace UV repellent on it and keep it good as...
Read more
#837268
Reply to reviews

Featured

Spa Cover Buy Direct - NOT HAPPY!
Do not buy from this company! My hot tub cover does not fit. Too big! And the straps were not in the right place. When I called to complain, the guy I talked to must have been the owner. He was rude right off the bat, which lead to a heated exchange. He claimed...
Read more
Anonymous
Anonymous

People still have hot tubs?

I didn't like
  • Rude customer service
#818612
Reply to reviews
Company advertises covers that will fit perfectly using serial number of your spa. Don't be fooled. They don't fit. They are not OEM covers. Owner nice when ordering . . . rude after sale. Web site promises perfect fit but don't believe their site. ...
Read more
Anonymous
Anonymous

I had the same problem with Spa Cover Buy Direct. Very nice business when you are ordering. However when they send out the product (with no packing receipt or details) and t...

Anonymous
Anonymous

I unfortunately didn't see these negative reveiws here and on anothe website called scam checker, both saying alomost idetincal things! Gave Mike Goad the make, model, year a...

#211086
Reply to reviews

Spa Cover Review

Spa Cover Buy Direct
#815460
I measured my own hot tub sent into another company & when received it, it did not fit. I ordered one from spacoverbuydirect by make & model and when I got it it was exactly what I ordered and fit perfectly
Comment
Show